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Yoeri30018236id9e
Participating Frequently
February 27, 2024

[Mobile Beta] Error dowloading projects

  • February 27, 2024
  • 1 reply
  • 312 views
When downloading existing projects, as well as one by one and when downloading all at once, there is an error. The files are still accessible and I’m able to edit them
This topic has been closed for replies.

1 reply

Lyn_D
Lyn_D
Inspiring
February 28, 2024

Hi @Yoeri30018236id9e,

 

I'm sorry you're having trouble.

I haven't been able to replicate this issue.

 

If you've not tried, clear your browser History and Website Data, and restart the app and mobile.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

Y
Yoeri30018236id9eAuthor
Participating Frequently
February 28, 2024
I managed to download the files, using te computer version. On there the “thumbnail” of the files looks different too. I think duplicating files and migrating from old to new versions of Adobe Express might have caused this..
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