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kristencovi
Participant
April 19, 2024

[Mobile Beta] I can't upload anything from my device!

  • April 19, 2024
  • 1 reply
  • 131 views
The update has made the app unusable on my Samsung S23. Please look into this!!!

1 reply

Adobe Employee
April 19, 2024

Hi @kristencovi

 

I'm sorry to hear you are having trouble and running into this issue. Could you please provide more details to help our team address this promptly:

  • What type of file are you trying to upload (PNG/JPG/GIF/MP4/PDF)?
  • Do you run into a specific error dialogue or is there a specific starting point you are encountering this problem from? 

 

A screenshot or recrding would help.

 

Looking forward to circling back to address,

Rason I