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Yoeri30018236id9e
Participating Frequently
February 13, 2024

[Mobile Beta] Replacing a picture

  • February 13, 2024
  • 1 reply
  • 168 views
When trying to replace a picture in an existing project, the app freezes

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 14, 2024

Hi 

@Yoeri30018236id9e

,

 

We're sorry to hear about this. Please let us know if you replaced the picture by uploading it from the device or the Adobe stock images. Did you try signing out and signing in again? Is it possible for you to share the screen recording of the issue?

 

We're here to help, just need some info.

 

Regards,

Tarun

Y
Yoeri30018236id9eAuthor
Participating Frequently
February 14, 2024
This happens straight away, before having the possibility to choose between stock or device images. This seems only to happen when I try to replace an image in an existing project. When I close and open the project, it might eventually work. When I try replacing images in a new project, there aren’t any issues.

It might be a problem in syncing with the file in the cloud I think?

Yoeri
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