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Participant
April 23, 2024

[Mobile Beta] The whole app

  • April 23, 2024
  • 1 reply
  • 91 views
The whole app is one big bug. Whoever designed this needs to be fired. Its UX is absolutely awful. Touch is unresponsive most of the time. Moving objects is a nightmare. Resizing with the corners constantly activates the crop feature. Doing anything on this is either unnatural to use or, mostly, just impossible to even get to work. This is such a big downgrade to the old app. I have no idea why you would change it. I’m not sure how it is on the a computer but I can do things easier in Photoshop and the whole point was to have it on my phone for ease and speed. Everything about this worse. This launch was probably the worst as well. I stopped using the app for almost a year because I couldn’t access fonts. Now, I can get them, but the app is garbage.

1 reply

Tarun Saini
Community Manager
Community Manager
June 5, 2024

Hi 

@youngskeletons

,

 

Thank you for your feedback. We're sorry to hear about your frustrating experience with the app. When you say the touch is unresponsive most of the time, did you try re-installing the app or restarting the device to see if that makes any difference? What is the make and model of the device you're using? Does this resizing issue occur all the time or some time? If sometimes, what were you doing at that point in time, like which feature do you use? 

 

If possible, can you share the screen recording of the issue?

 

We're here to help, just need some info.

 

Regards,

Tarun