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July 1, 2024

[Mobile] Can’t save in jpeg format anymore

  • July 1, 2024
  • 1 reply
  • 112 views
I can’t download in jpeg anymore? It’s only allowing me to download in png and the result with text in the image is poor resolution.

1 reply

Tarun Saini
Community Manager
Community Manager
July 15, 2024

Hi 

@default38369893qkd70u

 

We're sorry to hear about this. Are you getting any error messages? If so, please share the screenshot of the error. Did you try restarting the device or reinstalling the app to see if that helps?

 

Let us know how it goes.

 

Regards,

Tarun