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18 replies

Participant
April 22, 2024
Since the new version, i cant move freely or modified the shape of the easily.
Neelamk
Legend
June 3, 2024

Hi @default36908843j0i3o9,

 

Apologies for the late response. We are sorry to hear you are experiencing issues with the app. Have you tried clearing the app cache and reinstalling the app? I recommend sharing a screen recording of the workflow to investigate further. Also, share with us the device details and the application version installed on your device.

Thank you, 
Neelam

Participant
April 20, 2024
I migrated on the to the New App and some of my projects are missing and or the finial work i completed is gone. I would expect better from adobe
Participant
April 20, 2024

I never did the new update and for some reason, my phone automatically updated it with the new file or program that you guys have released and now I have lost all of my projects for my business

Participant
April 20, 2024
App auf Handy zu langsam. Es lädt andauernd nur.
Participant
April 19, 2024
All of my graphics now just have spinning circles for loading all over them and are unusable whenever I try to open on. Cheers guys, great work.
Mahyar
Participant
April 19, 2024
See the attached file. New Express app has so many bugs, even cannot load a new project
Participant
April 19, 2024
Timeout loading error quick action
Participant
April 17, 2024

so sad, more than a year later, now in Apr. 2024 & Adobe is slower than ever!  absolutely ignoring ALL user complaints of computer slowdown.  it should also be noted that Adobe now has the ability to dip into your bank account to get their payment, even if you do not have the required amount in your account.  prior to this month, if you didn't have the total amount for the monthly payment in your bank account, you would receive a notice on the site telling you that there was a problem with your payment, & to please update payment details.  now, they are simply able to debit your account, even if it puts you into an overdraft situation.  this may depend on your individual bank, as my bank manager told me that this happen to a few people this month already, and after doing a bit of checking she discovered that this change by Adobe had been made & there is nothing that can be done about it.  well, yes there is.  i cancelled my Adobe subscription.