[Mobile] Los videos nunca terminan de cargar.

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Los videos agregados cuando se está creando un nuevo archivo nunca terminan de cargar tanto en la aplicación móvil como en la versión web, adicional a esto, creo que deberían permitir audios de voz en Off y sonidos de manera simultánea.

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Tarun Saini

Community Manager

Hi

@Ken Manuelle

,

We're sorry to hear about this. Did you try switching to another internet connection to check if that helps? What file format are you using? Is it happening with all videos? Try reinstalling the app on your phone and on the web; try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. Try clearing the browser's cache and cookies and let us know if that helps.

Also, for the request you may submit your feedback here- https://adobeexpress.uservoice.com/forums/951181-adobe-express-beta, as our product team is monitoring this page.

Regards,

Tarun

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