Skip to main content
D
default38209313bvfzj7
Participant
June 23, 2024

[Mobile] Memory full

  • June 23, 2024
  • 1 reply
  • 152 views
Says memory full despite having nothing saved and having over 9 GB of space on my phone

1 reply

David__B
Adobe Employee
David__B
Adobe Employee
June 24, 2024

Hi @default38209313bvfzj7

 

Sorry to hear about your difficulties. A few questions to better understand the issue.

- Would it be possible to share a screenshot of the error?
- Does this happen with all projects or just this one?

- Is the error preventing you from being able to use the app altogether?
- I wondered if the error might be related to available RAM rather than free storage space. Does restarting the device or closing any other open apps make any difference?
- What type of device are you using?

Please get back to us with more info and we'll try to help.

 

Thanks,
Dave

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices