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Gus335039083avk
Participant
April 22, 2024

[Mobile] Not saving

  • April 22, 2024
  • 1 reply
  • 89 views

When editing video, if I press my phone's back button to close a tool box, or just by accident, then ALL work is lost completely! Why isn't there an autosave or warning that you'll lose all data if you exit?

1 reply

Lisa from Adobe
Lisa from Adobe
Participant
April 22, 2024

Hello there, Lisa from the Video & Audio team, sorry you experiencing this! To help troubleshoot, can you share:

1. How many videos were in your project?

2. What device are you on? 

3. Can you share the steps you took prior to tapping the back button? 

4. If you navigate to "your stuff" from the home screen, is your project there with your video content? 

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