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[Mobile] Working on your file

Forum|Forum|2 years ago
May 2, 2024
1 reply
208 views

I can't download video after I created Instagram reel it says working on your file for hours

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Tarun Saini

Community Manager

Hi

@default371447327fnu2a

,

We're sorry to hear about this. Could you please provide the make and model of the device you're using? Can you download the video from the web? Did you try signing out and signing in again to check if that helps? Also, try restarting the device and see if that helps.

Regards,

Tarun