.mp4 file conversion

1 reply
240 views
Translate

hello for the past week I have been attempting to convert a .mov file to .mp4 and encounter an error. step 1: upload .mov (no issues) step 2: uploading media prompt (no issues) step 3 is the issue: once uploaded it goes straight into "waiting in queue" error and the wheel spins FOR-EV-ER (screenshot attached) and never converts my file so that I may export as an .mp4 Please help. I use this feature almost weekly and LOVE it, I hate to be without it

This topic is closed to new replies. Start a new post to keep the conversation going.

M

Michael36050555csj5

Participant

I'm having the same issue with .mp4 conversion and the "Video Trim" on Adobe Express, Video Quick Actions.

I've used this trim tool constantly daily for the last three months but haven't been able to use it for several weeks now.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.