My adobe express says i have no storage yet when i check my available storage. I have plenty of space. Please urgently help!

Hi ​@KB_MNG,

Sorry to hear this is blocking your work! Since you have storage available but are still seeing the error, this sounds like it may be a display or sync issue rather than a true storage problem.

A few things to try, if you haven’t already:

1. Hard refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) or fully close and reopen the app
2. Clear your browser cache and cookies, then log back in
3. Try a different browser or device to see if the error follows

If none of those help, you may also want to visit https://assets.adobe.com/deleted to make sure any deleted files have been permanently removed, as they can still count against your storage until fully cleared.

If the issue persists, I'd recommend reaching out to our Chat Support team for real-time help at https://helpx.adobe.com/support.html (click the three dots menu) — they can look into your account directly.

Could you also let us know what device and browser you're using? That'll help us dig further if needed.

Rose