My adobe express says i have no storage yet when i check my available storage. I have plenty of space. Please urgently help!

There are storage problems with Express :( 

Can Adobe Express please change the big blue sign flashing up when users files go over 80 GB?

Its very distracting to workflow and overall experience.

Can it be changed to a blue notification at 90-95GB for a 100GB plan?

There are files that I have deleted when I didn’t realise to check the GB amount on adobe.com but the app was saying my storage is ‘almost full’ to continue creating.

For consumers this is time consuming. I wanted to go back and translate my pages to sell templates globally. 

To have to close the notification every time is kind of jarring and frustrating. Just me?

Thanks for your assistance.

did this get resolved ?

Hi ​@KB_MNG,

Sorry to hear this is blocking your work! Since you have storage available but are still seeing the error, this sounds like it may be a display or sync issue rather than a true storage problem.

A few things to try, if you haven’t already:

1. Hard refresh the page (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) or fully close and reopen the app
2. Clear your browser cache and cookies, then log back in
3. Try a different browser or device to see if the error follows

If none of those help, you may also want to visit https://assets.adobe.com/deleted to make sure any deleted files have been permanently removed, as they can still count against your storage until fully cleared.

If the issue persists, I'd recommend reaching out to our Chat Support team for real-time help at https://helpx.adobe.com/support.html (click the three dots menu) — they can look into your account directly.

Could you also let us know what device and browser you're using? That'll help us dig further if needed.

Rose