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default32746231fjmpsw
Participant
October 6, 2023

MY ADOBE IS NOT WORKING..IT WON'T ALLOW ME TO DO ANYTHING

  • October 6, 2023
  • 1 reply
  • 91 views
WHEN I CLICK ON THE SIZE AND I INPUT THEN I CLICK ON NEW PROJECT OR WHATEVER NOTHING HAPPENS. WHAT IS GOING ON?
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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 10, 2023

Hi there,

 

We're sorry to hear about your difficulties. Would you mind sharing the screen recording of the issue you're seeing? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Try clearing the browser's cache and cookies. For more information on how to clear cache and cookies please check this link: https://adobe.ly/46pyjGP

 

Regards,

Tarun

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