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Participant
Dec 5, 2023 6:40 PM UTC
Open for Voting

My files disappeared

I've been working on creative files and they have disappeared from Adobe Express. I also have a subscription, and Adobe is asking me to try premium.

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1 reply

Lyn_D
Inspiring
Feb 29, 2024 1:15 PM UTC

Hi @default340700803clv4e,

 

Thank you for your patience.

I just came across your post and wanted to know if you still need help, as it has been a while since you last reported this.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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