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Participant
March 20, 2025

My imports failed in adobe express

  • March 20, 2025
  • 1 reply
  • 216 views

I was trying to upgrade adobe wxpress on iphone ios 18 and in the process lost my files. Help. Please. 

1 reply

Amitej S
Community Manager
Community Manager
March 20, 2025

Hi @soulandbaba, Welcome to our Adobe Express Community!!

 

Please let us know what Adobe Express version you were previously using. Can you share screen recordings of the app workflow and UI so we can understand it better? Do you get any option about Migrating files? Have you checked if the app is logged in via the same Adobe ID that you used to create your older project? Do you see those projects if you open Adobe Express from a desktop browser?

 

Please share the details with us so we can help you out.

 

Best,

Amitej