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Participant
July 27, 2025

My textbox have Garbled text.

  • July 27, 2025
  • 1 reply
  • 56 views

UUID: 34e82e00-3746-4373-ad31-b76fd445ae9e

 

Shows a error and my file can't edit now.

What happened?

 

1 reply

Participant
July 27, 2025

And can't edit or add something now

Tarun Saini
Community Manager
Community Manager
July 28, 2025

Hi @Cane_Chen7411,

 

Thanks for reaching out! We're sorry to hear about this. Is it happening with all files or specific to this one? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

If the above steps doesn't help, can you share the URL with me via private message? Private messages should be accessible from the envelope in the top right corner. This should be the direct URL https://adobe.ly/4mdI0j9

 

Regards,

Tarun