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Participant
May 9, 2024

Não consigo acessar o site do Adobe Express pelo navegador do google

  • May 9, 2024
  • 2 replies
  • 334 views

Então, não estou conseguindo acessar o site, aparece essa imagem a baixo

Mesmo clicando em atualizar ou em voltar ao início não consigo entrar no site

This topic has been closed for replies.

2 replies

thejanebradbury
Community Expert
Community Expert
August 31, 2024

@marcelofferrao It's a bit of a pain but please try these usual steps:


Close the project and the window.
Restart your browser.
Reopen your project and try again.

If that doesn't fix the problem next try:


Deleting the specific cookies for Adobe Express - https://support.google.com/chrome/answer/95647
Clearing the entire browser cache (which will mean signing in again to all websites - I know it's a big pain but it often works) - https://support.google.com/accounts/answer/32050
Testing another recommended browser e.g Edge, Firefox or Safari.
Testing with an incognito window.

Doing all the boring testing stuff helps when it comes to reporting the problem here. If the problem still persists please come back with information about your operating system and the browser you are using, or have tested, and someone can investigate further. Any screenshots or explanation of what you are doing when the error occurs is also really helpful. 

Participant
August 31, 2024

o mesmo acontece conmigo. COnseguoiu resolver?