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Participant
Aug 16, 2023 2:07 PM UTC
Released

New update is garbage.

I used this almost every day for a very simple task of making a photo collage of our daily progress. I can't find the option anywhere, my saved projects are also missing from before the update.

 

 

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9 replies

Amitej S
Community Manager
Community Manager
Sep 26, 2023 10:15 PM UTC

Hi all, we understand your frustration with the new version of Adobe Express, and we worked on improving the user experience.

We released updates that fixed some issues and brought back the Grids functionality.

Please refer 

and let us know if it helps.

 

Best,

Amitej

 

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Adobe Employee
Aug 16, 2023 2:15 PM UTC

Hi,

 

Sorry to hear you are running into issues with the new Express.

 

We hope to bring back support for Collages/grids very soon (https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/46769416-can-no-longer-fi...). Also note that collages/grids in any existing projects you created in the previous version work just fine in the new version.

 

As for missing projects, could you also navigate to https://express.adobe.com/sp/projects and check if they appear there?

 

Hope this helps

Abhi G

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Participant
Aug 18, 2023 8:55 PM UTC

Previously-created collages don't work even remotely fine. Collages converted to the new Express version are messed up. So not only have you removed an important part of Express, you've also messed up users' previous works. Truly sticking to the Adobe spirit.

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Adobe Employee
Aug 19, 2023 4:23 AM UTC

Hi @AdditiveDissolve 

 

Could you please share screenshots or screen-recordings illustrating how previously-created collages don't work or are messed up? A comparison with the previous version would help too; you can also download it from the [Originals] folder.

 

Thanks

Abhi G

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