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garett245230035112
Participant
August 25, 2023

New version is unusable

  • August 25, 2023
  • 1 reply
  • 155 views
It's too slow. Any suggestions on how to make it run faster or switch back to the old version of adobe express?

1 reply

A
Adobe Employee
Abhi.G @ ADBE
Adobe Employee
August 25, 2023

Hi,

 

Sorry to hear you are running into the slowness. Which browser are you using, and what are your device hardware specs?

Do you mind sharing a screen recording illustrating the lag.

Also, could you share the id of one of your files (url from the browser's address bar when the file is open) -- this will help us look into associate performance logs.

 

Thanks,

Abhi G

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