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David25002880ybxt
Participant
August 22, 2023

New Version is VERY Laggy

  • August 22, 2023
  • 1 reply
  • 173 views
Pretty much everything is slow in the interface. It's very laggy, unresponsive, and hard to use. The new features are nice, but the tool is practically unusable because of how choppy it is.

    1 reply

    Corina Murgila
    Adobe Employee
    Corina Murgila
    Adobe Employee
    August 22, 2023

    Hey!

     

    Sorry to hear is not well-performing for you! Could please provide us with some more details so that we can help here?

     

    Get the OS version:

      • Mac: Apple icon > About this Mac > take a screenshot of this
      • Win:
        • Windows key > winver, take a screenshot of the window that pops up
        • Settings > About > take a screenshot of this
    • Get the browser information: generally under the Settings > About (Browser name)
      • Mac > Application (like Safari and Chrome) > About Application (like Safari and Chrome)
      • Windows > Settings > About this browser
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