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Participant
March 2, 2025

New version of Adobe Express constant reloading problem

  • March 2, 2025
  • 4 replies
  • 417 views

 

New version of Adobe express on android is so slow to load the editor UI, and after loading it, after 1-2 seconds, it start loading again. And it happens in a loop. 

My device is Galaxy A20 with android 13 (custom rom)

Also , the new version can't be used offline, and the online service is seemed to be blocked by the government. I have to use a VPN to access the app, which might make it slower and not work as intended. So this problem may be because of that?

4 replies

Participant
March 5, 2025

Or was a network thing, idk.

Participant
March 5, 2025

As I said, adobe express has been blocked by the government, so I Have to use a vpn to access it.

Participant
March 5, 2025

Thanks; it seems to be fixed by this, i guess.

March 2, 2025

Hey @alireza_2949 

Have you turned your phone off and on again. This helps as well. 

Cheers
O.Nate

Amitej S
Community Manager
Community Manager
March 3, 2025

Hey @alireza_2949, Welcome to our community! 

 

You're right!! As Adobe Express is an online application, it requires an active internet connectivity to operate. (sync projects, any changes, use generative AI features in real time.)

 

It is also not recommended to use Adobe Express on a device with an active Firewall or VPN, as it might hinder the applications' performance. 

 

You may want to refer to this community post to know about the recent changes in system requirements for Adobe Express: https://adobe.ly/3QLVLYw

 

Thanks,

Amitej