Participant

no puedo publicar en inistagram

Forum|Forum|1 year ago
March 8, 2024
4 replies
148 views

Error al publicar Unfortunately, your Instagram post failed. Please retry publishing your post, or refresh your Instagram connection before retrying. me sale ese error. abilito nuevamente los permisos y vuelve a dar error. necesito que lo solucionen ya!

M

Myrian Bahntje

Participant

Voy a probar, gracias!

Amitej S

Community Manager

Hi @Myrian Bahntje! You should consider reconnecting, as connections to social media accounts expire after 60 days. To keep posting without interruption, you can reconnect your accounts from Schedule > Manage connections. Select Reconnect next to each account when needed. This help article: https://adobe.ly/40Pdy6V might come in handy while doing so.

Also, here's a video walkthrough for the same: https://adobe.ly/4fhDGx4

Hope it helps!

Best!

Amitej

M

Myrian Bahntje

Participant

Hola, tengo el mismo problema con IG, actualicé y refresqué todo pero el botón de publicar no se habilita con esta red, sí puedo publicar en linkedin

Tarun Saini

Community Manager

Hi @Myrian Bahntje,

We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV

If that doesn't help, can you please share a screen recording of the issue?

Regards,

Tarun

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