Skip to main content
Claire26923300l03c
Participant
September 13, 2023

Non responsive & Coding failure

  • September 13, 2023
  • 5 replies
  • 479 views
I'm sick of this program. Since the switch it's been very glitchy, buggy and now I'm having issues with delayed and non responsive clicking. This is frustrating. As someone who uses this program often and had grown to love the previous interface I'm considering switching to a different creative platform. I cannot click on any of the buttons in the screenshot. When I try they are all non responsive.
    This topic is closed to new replies. Start a new post to keep the conversation going.

    5 replies

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    September 15, 2023

    Hi, for the issue causing misplaced headers in  Adobe Express, a fix was deployed. Can you try again and check if it works fine for you?

    Check more info here: https://community.adobe.com/t5/adobe-express-discussions/adobe-express-performance/td-p/14082332 & let us know about your observations.

     

    Thanks,

    Amitej

      Andy Lambert
      Community Manager
      Andy LambertCommunity Manager
      Community Manager
      September 13, 2023

      Hi @Claire26923300l03c  - did you manage to clear your cache? Also, others have reported that an Incognito window works too. 

      Thanks!Andy
      Claire26923300l03cAuthor
      Participant
      September 13, 2023

      Thank you for a timely response. I have tried refreshing the page, logging
      out and logging back in, exiting and opening the project multiple times.
      Nothing is helping me.

      --
      ___
      *CLAIRE EDWADS*
      *Youth Administrator & Guest Experience Coordinator*
      < removed by moderator for privacy>

      Adobe Employee
      Abhi.G @ ADBE
      Adobe Employee
      September 13, 2023

      Hi @Claire26923300l03c 

       

      Sorry for the inconvenience. We are aware of this UI issue blocking access to some functionality, and are actively investigating a fix. In the meantime, many users have reported that clearing the browser cache and reloading has resolved this issue, so that may be worth trying.

       

      Hope this helps

      Abhi G

        Andy Lambert
        Community Manager
        Andy LambertCommunity Manager
        Community Manager
        September 13, 2023

        Thank you for raising this - we are seeing a few reports of this and we will be investigating 

        Thanks!Andy
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices