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Participant
Oct 10, 2023 9:21 AM UTC
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non riesco a scaricare il mio lavoro

sono ferma da diversi minuti ma il salvataggio non si finalizza, anche se è un lavoro molto leggero, e io non posso scaricare il mio lavoro.
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1 reply

Tarun Saini
Community Manager
Community Manager
Oct 13, 2023 5:30 PM UTC

Hi there,

 

We're sorry to hear about this. Could you please let us know what you are trying to download? Are you getting any error messages? Which browser are you using? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference?

 

Try clearing the browser's cache and cookies. For more information on how to clear cache and cookies please check this link: https://adobe.ly/48Vq7zJ

 

Regards,

Tarun

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