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Arunselvan Paramasivam
Participant
May 30, 2025

Not able to download

  • May 30, 2025
  • 1 reply
  • 119 views

If i open the app for more than hours even after refreshing and clearing cache download is not working.

1 reply

M
Community Manager
mahmoud_5524Community Manager
Community Manager
May 30, 2025

Hi @Arunselvan Paramasivam,

 

Thanks for letting us know. If downloads fail after long app use, please try closing and restarting the app completely. Also, ensure you have a stable internet connection.

If you’re downloading via browser, try switching to a different browser or using incognito/private mode to see if that helps.

If the issue continues, please share your device model and app version so we can investigate further.

 


^MM

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