Participant

not able to use text fill colour in RGB format

Forum|Forum|1 year ago
December 15, 2024
2 replies
428 views

when we click on text then need to change its color then click Fill --> custom --> hex --> RGB then window disappar and i am not able to select any RGB value.

Adobe_Express_-_baleno_i20_2024-12-15_16-12-36.zip

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amy_2334

Participant

I am having the same issue. It's happening in both existing files and if I open a new template and want to recolor something. I only use RGB color numbers so this is very important to me.

chaimaa.7

Community Manager

Hello @amy_2334. We are sorry for any frustration caused. Can you please try the following steps to help you solve the issue?

Clear Browser Cache and Cookies

Clear your browser cache and cookies, especially for Adobe Express.
Restart the browser and log in again to check if the issue persists.

Test on a Different Browser

If you are using Chrome, try switching to Safari, Edge, or Firefox to see if the issue is browser-specific.

Ensure Your Adobe Express Version is Up-to-Date
- If you’re using the Adobe Express desktop app, ensure it's updated to the latest version.
- If on the web, refresh the page or try a private/incognito window.

Let us know how it goes. Thank you.

^Chaimaa

Tarun Saini

Community Manager

Hi

@Rahul_Jadhav8838

,

Welcome to the community! Thanks for sharing the feedback. I am able to reproduce the issue, and I've forwarded it to our product team. Once I hear from them, I will keep you posted.

Regards,

Tarun

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