Skip to main content
Participant
July 18, 2024

Not Allowing Download

  • July 18, 2024
  • 1 reply
  • 150 views
When going to download my design, the system says "currently working on file" and has not let me download any of my work over the past 2 days. Will get notifications when leaving, saying my work hasn't saved, or a red bar will appear at the bottom of the screen saying "something went wrong. Please try again." when clicking on an existing file.
This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Tarun Saini
Community Manager
Community Manager
August 7, 2024

Hi 

@danh86013608

,

 

We're sorry to hear about this. If you're still experiencing this issue, please check this link and let us know if that helps- https://adobe.ly/4ccxymN

 

Regards,

Tarun