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Sally25069317wodr
Participant
July 5, 2024

Not creating PDFs when I update a word doc

  • July 5, 2024
  • 1 reply
  • 91 views
I receive an error each time I try to convert a word document to Adobe. This is all I use the account for. Help

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
July 16, 2024

Hi 

@Sally25069317wodr

,

 

Thanks for your patience. Is it possible for you to share the screenshot of the error message? Have you made any changes to your browser recently? If you've any pop- blocker installed on the browser, try disabling it and try again.

 

Also, try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You may try clearing the browser's cache and cookies and see if that helps.

 

Regards,

Tarun

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