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Participant
April 19, 2024

Not downloading

  • April 19, 2024
  • 1 reply
  • 104 views
File is not downloading. Adobe never fails to disappoint. So clunky.

1 reply

Adobe Employee
April 19, 2024

Hi @Claudia38678785 

 

Sorry to hear you are running ino this issue. Could you please provide more details

 

- Which format are you trying to donwload for (png/jpeg/mp4/pdf)

- Do you run into a specific error dialog, or are completely blocked from downloading with a message like "We're working on your file..."?

 

A screenshot would help.

 

Thanks

Abhi G