Not funny, Adobe! Erase feature no longer shows the background! WHY!?!?!

WORST UPDATE EVER. HORRIBLE!

I also found this update to be not only a bad design decision, but also unusable. The eraser tool simply doesn't work at all. I would love to have the background visible again as well. I have a screen recording of it not working, but can't figure out how to upload it here. I have tried other browsers and clearing the cache. It appears to be a design decision plus a bug. Please revert the design to the old design.

As someone who uses adobe express often I find the new eraser update, a tool I use constantly, to be completely unusable. It no longer shows the context around an image I may need to properly erase certain elements from an image. The undo button simply does not work on erasing images anymore. The images, after I manage to erase them, suddenly become invisible and thus unusuable. Please adobe for the amount charged for your products this is a pretty bad change that could have been completely avoided. Please bring back the old eraser.

Hi @matthewhaasgeek 

This is a bug and we are working on addressing it ASAP. Thanks for your patience.

Abhi G

Hi 

,

We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

If that doesn't help, can you share your project URL with me via private message with edit access to investigate further?

Regards,

Tarun