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Participant
August 29, 2023

Not loading

  • August 29, 2023
  • 1 reply
  • 280 views
Nothing seems to be loading correctly. I've been waiting on the page for templates to load and it continues to show the loading image.
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1 reply

Winnie_M
Inspiring
September 14, 2023

Hi @fr. jaredr74585611,

 

Sorry for the issue and for not answering you sooner.

 

A workaround for this is:

  • Ensure the device is connected to the Wi-Fi and refresh Adobe Express on the device
  • If nothing changes, close the page and reopen it
  • If it's still not working, test in incognito or privacy mode and clear the caches/cookies from the browser.

 

If the issue persists, please share a screenshot and specify the browser, the device and the OS version you're using.

 

Looking forward to hearing from you.

 

Thanks,

Winnie