Participant

Not loading fully

Forum|Forum|1 year ago
August 21, 2024
4 replies
344 views

Whenever I duplicate or copy a post, it doesn't seem to be loading correctly and I am getting many error messages. Please see screenshots.

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A

Alexandra32609675x0jbAuthor

Participant

Yeah, it still happens even when duplicating a file. Do you need edit access? https://new.express.adobe.com/id/urn:aaid:sc:AP:198bf98f-c6c1-4e3c-a64b-6a22e8bc164b?invite=true&promoid=Z2G1FQKR&mv=other

David__B

Legend

Hi @Alexandra32609675x0jb

Thanks for posting about the issue. Does it still occur if you create a duplicate instance of files with the issue? If so, would it be possible to share an example project with the issue?

Thanks,

Dave

A

Alexandra32609675x0jbAuthor

Participant

Just clarifying that it used to say ExtraBold. Someone obviously changed something in the backend and now I have to redo all my templates to fit this, or are you going to change it back?

A

Alexandra32609675x0jbAuthor

Participant

I have figured out that it's a problem with the font and using "extra bold". Assume something was changed in the backend as it now reads "extrabold".

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