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2 replies

D
default32212720w3bmx8Author
Participant
January 2, 2025

still not working

David__B
Adobe Employee
David__B
Adobe Employee
January 2, 2025

Hi @default32212720w3bmx8


Sorry to hear you're still having troubles.

I have some questions to better understand the issue:
- On what kind of device are you using Express, computer browser, phone, iPad, etc.?
- Are you receiving any kind of error message? 
- Does the issue happen all the time or only in certain instances?
- Would it be possible to share some screenshots of the issue?

Thanks,
Dave

Lyn_D
Lyn_D
Inspiring
December 20, 2023

Hi @default32212720w3bmx8,

 

Thank you for your patience, and I'm sorry to hear you're having trouble.

Our engineering team has fixed this bug since this was last reported.

Can you kindly share if this is issue is resolved for you?

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

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