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F25786159ebg7
Participant
Oct 25, 2023 9:53 AM UTC
Open for Voting

Not loading properly

I am unable to do any work, adobe is not loading properly. When trying to replace a photo, just does not allow
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    3 replies

    F25786159ebg7Author
    Participant
    Oct 27, 2023 8:13 AM UTC

    Thanks for your reply.

     

    I have got it to work by disabling all adblock software and also the 'mace' function on my PIA VPN.

     

    Seems the latter was blocking the functionality, as just diabling the adblock software did not change the situation.

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    Anouk3175128875p5
    Participant
    Oct 26, 2023 3:47 PM UTC

    I had the exact same problem. I even tried a different browser on a different computer and it still didn't work. Eventually, I used a VPN to 'change my location' and that solved the problem.

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    F25786159ebg7Author
    Participant
    Oct 26, 2023 9:43 AM UTC

    When within a project - the left taskbar items do not work when selected. i.e Clicking on Elements just shows blank white, the same with Grid, Text, Media and templates.

     

    Under Search or Explore, the page shows nothing except the image place holders which are stuck in loading permanently.

     

    I have tried deleteing cache cookies etc, restarting, using Microsoft Edge, updating - none have changed the situation.

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