Skip to main content
D
default3392507480sjb3
Participant
November 29, 2023

Not uploading

  • November 29, 2023
  • 1 reply
  • 175 views
I have a problem with uploading files as a new scene. The first time I tried it wasn't an allowed file type so I tried again with a webm file, which it said was allowed, but it wasn't letting it upload.

1 reply

Winnie_M
Winnie_M
Inspiring
February 28, 2024

Hi @default3392507480sjb3,

 

Sorry about the issue.

 

Webm files are not supported on Adobe Express. Where did you see it is allowed? We recommend converting it to MP4 before uploading it as a new scene.

 

Should the issue continues, please share a screenshot when you upload a video.

 

Thanks,

^WM

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices