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Participant
Feb 14, 2024 11:28 PM UTC
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Not working

It freezes up and does not download from phone or micro cards, DCIM cards. Is there a live person as I cannot use.
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1 reply

Alexandre Becquet
Community Expert
Community Expert
Feb 15, 2024 7:45 AM UTC

Hello, can you give,us more infos? Screenshots are welcome ! We are just community not Adobe people 😉 

Let us know how we can help but give us all the infos to find the right way

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