Participant

Not working

Forum|Forum|2 years ago
April 6, 2024
2 replies
441 views

This app hasn't worked for me all day. The projects won't load and I can't work on anything. Also AI generator does not work.

This topic has been closed for replies.

D

default7svt7d9tdbww

Participant

Adobe Express wont open on Mac in Chrome or Safari. The Adobe express icon just spins after trying to load in Chrome and never opens... and in Safari I can get in but then my content wont load it just spins.

Tarun Saini

Community Manager

Hi

@default7svt7d9tdbww

,

Thanks for your response. I have shared the information with our product team. Once I hear anything from them, I will update you.

Regards,

Tarun

D

default7svt7d9tdbww

Participant

Same for me I can't get the Adobe Express web page to load/open. Tried clearing history, restarting chrome, loging out and back in. VPN is off.

Tarun Saini

Community Manager

Hi

@default36572162qf5uk9

@default7svt7d9tdbww

,

We're sorry for the delay. Could you please let us know when you have been seeing this issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Have you recently made any changes to your browsers? Try disabling the pop-up blocker if you have installed any.

Let us know how it goes.

Regards,

Tarun

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