Skip to main content
Participant
Oct 31, 2023 6:40 PM UTC
Open for Voting

NOt working

I'd love to use the new Adobe Express but it is super glitchy
This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Participant
Jan 18, 2024 7:23 PM UTC
Hi

I haven't used Express in a couple of weeks now . the project im working on
doesn't require graphics or anything like that. So I haven't checked to see
how its performing.

I was trying to make an instagram video. A lot of things were not working:
the video edit timeline, adding my own images or video, editing text. the
page would freeze. To me it appeared that the app couldn't handle the
amount of information being edited. Like it was too much for it.

*Kind regards,*
*Matt*
Translate
Lyn_D
Inspiring
Feb 2, 2024 1:11 PM UTC

Hi @goodfella311,

 

Thank you for your reply.

Our engineering team has since been busy addressing the reported bugs.

Please confirm if it's running smoother for you now.

 

In the meantime, you can clear your browser cache and ensure you have installed the latest version or use a different browser.

 

If the problem persists, don't hesitate to let me know.

 

I'm looking forward to hearing from you.

^Lyn

Translate
Lyn_D
Inspiring
Jan 17, 2024 12:12 PM UTC

Hi @goodfella311,

 

Thank you for your patience.

Could you share more details as to what isn't working for you?

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

Translate