Skip to main content
goodfella311
Participant
October 31, 2023

NOt working

  • October 31, 2023
  • 3 replies
  • 133 views
I'd love to use the new Adobe Express but it is super glitchy
This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

goodfella311Author
Participant
January 18, 2024
Hi

I haven't used Express in a couple of weeks now . the project im working on
doesn't require graphics or anything like that. So I haven't checked to see
how its performing.

I was trying to make an instagram video. A lot of things were not working:
the video edit timeline, adding my own images or video, editing text. the
page would freeze. To me it appeared that the app couldn't handle the
amount of information being edited. Like it was too much for it.

*Kind regards,*
*Matt*
Lyn_D
Lyn_D
Inspiring
February 2, 2024

Hi @goodfella311,

 

Thank you for your reply.

Our engineering team has since been busy addressing the reported bugs.

Please confirm if it's running smoother for you now.

 

In the meantime, you can clear your browser cache and ensure you have installed the latest version or use a different browser.

 

If the problem persists, don't hesitate to let me know.

 

I'm looking forward to hearing from you.

^Lyn

Lyn_D
Lyn_D
Inspiring
January 17, 2024

Hi @goodfella311,

 

Thank you for your patience.

Could you share more details as to what isn't working for you?

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices