Participant

not working website

Forum|Forum|2 years ago
January 7, 2024
2 replies
138 views

cannot download

This topic has been closed for replies.

D

default34637390px5do0Author

Participant

I cannot cancel subscription. the pages shown on the how to do not work on my computer

Tarun Saini

Community Manager

Hi

@default34637390px5do0

,

Would you like to cancel the subscription? If so, please elaborate more on what's happening when you try to do so, or I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/3xI3xwv

Regards,

Tarun

Lyn_D

Inspiring

Hi @default34637390px5do0,

Thank you for your patience, and I'm sorry you're having trouble.

Just saw your post. While I haven't seen recent reports about this and haven't been able to replicate this, I'm here to help!

Please retest this. It may also help to check if you have cleared your browser cache/cookies yet. Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn

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