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Participant
Nov 10, 2026 6:27 PM UTC
Open for Voting

Opening any of my files on PC loads up this error message. Something went wrong. Please wait — we’ll reconnect you when it’s fixed.

What title says, I can’t edit or download any of my Adobe Express projects. I CAN duplicate projects but even these new ones can’t be downloaded or edited. 

1 reply

N8.
Community Expert
Nov 11, 2026 3:12 PM UTC

​@Fancy_Shimmer3018  Shooting and providing a video will definitely help the team figure out what is happening and be able to assist you.
Could you create a full screen video of your workflow showing us what is happening? This would help considerably.
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Nate

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