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Known Participant
Dec 11, 2023 11:45 PM UTC
Open for Voting

Outline blurry

Why does it look blurry when I use the outline? It's like anything below 40% looks blurry?

But only with certain colors.

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7 replies

Tarun Saini
Community Manager
Community Manager
Mar 28, 2024 10:45 AM UTC

Hi @Saul22601443frm9,

 

I am following up on the issue you're facing with. Are you still experiencing the issue with blurry images? If yes, would you mind sharing the project URL with us to investigate further?

 

Regards,

Tarun

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Known Participant
Mar 12, 2024 2:16 PM UTC

JUst look at my past posts.

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Known Participant
Mar 7, 2024 9:19 PM UTC

I gave you many chances. Nothing have been fixed.

Instead of fixed the problems, you created a whole new site, that broke old projects, and did not work with the app.

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Tarun Saini
Community Manager
Community Manager
Mar 12, 2024 1:28 PM UTC

Hi 

@Saul22601443frm9

,

 

I hear your frustration. Could you please elaborate more on this to help you further? Sharing more information with us will help in resolving the issue quickly. Also, it would be great if you can share the screen recording of the issue.

 

Regards,

Tarun

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Neelamk
Legend
Mar 7, 2024 8:46 PM UTC

Hi @Saul22601443frm9 ,

 

We apologize for the frustration you experienced with our app. We appreciate your feedback and are continuously working to improve the user experience. We hope you give us another chance to provide you with a better experience

 

Thank you,

Neelam

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Known Participant
Mar 7, 2024 7:03 PM UTC

You think I still use this?

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Neelamk
Legend
Mar 7, 2024 5:59 PM UTC

Hi @Saul22601443frm9,

 

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of images being blurry? Are you getting any error messages? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps. Is it happening with one image or all images?

 

Please let us know if this helps. Also, helps us with a screen recording of the workflow to investigate further.

 

Thank you,

Neelam



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