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Meghan5EE0
Participant
October 14, 2026
Released

P: Approval buttons in Adobe Express blank in web, desktop, and mobile apps.

When end users submit an Adobe Express asset for creative/brand approval, none of the approval UI is showing up on any of the Adobe Express apps. This is greatly impacting our self-service and approval SLAs and needs to be resolved asap. Anyone else experiencing this or have a workaround? I’ve tried multiple browsers, updating any apps, and have asked my fellow approvers and none of us are able to resolve. 

 

    Pinned Reply By Rose DV

    Hi everyone, this should be resolved now!

    Let me know if you’re still having issues and we can take a deeper look. 

    Rose

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    5 replies

    Rose DV
    Community Manager
    Rose DVCommunity ManagerPinned
    Community Manager
    October 14, 2026

    Hi everyone, this should be resolved now!

    Let me know if you’re still having issues and we can take a deeper look. 

    Rose

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    Laura34124671iyuq
    Participant
    October 15, 2026

    fixed for me now, thank you

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    Rose DV
    Community Manager
    Rose DVCommunity Manager
    Community Manager
    October 15, 2026

    ​@Laura34124671iyuq Awesome, thanks for confirming!

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    Rose DV
    Community Manager
    Rose DVCommunity Manager
    Community Manager
    October 14, 2026

    Hi ​@Laura34124671iyuq and ​@Meghan5EE0,

    Thanks for reporting this. We’re aware of an issue affecting the approval workflow in Adobe Express, including approval controls not rendering correctly, and the team is investigating.

    We don’t have a workaround or resolution to share yet, but we’ll update this thread when more information is available.

    Thanks for your patience,
    Rose

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    Laura34124671iyuq
    Participant
    October 14, 2026

    Is anyone else having issues with approving templates? when i go to approve a design that a team member has created from a template, the approve and amend buttons aren’t loading properly. the text isn’t there and i’ve had a different designer check, i’ve also tried loading it on a different browser (both chrome and safari). i’ve reloaded it a bunch and waited over an house. nothing has changed.

    this is causing a huge hold up in our work.

     

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