Skip to main content
Participant
September 3, 2026

P: Why are images not loading in presentation or preview mode in Adobe Express projects?

  • September 3, 2026
  • 7 replies
  • 114 views

Presentations have worked well before when prewieving and presenting, but this time images are not loadind. They still are there during editing.

    7 replies

    Rose DV
    Community Manager
    Community Manager
    September 4, 2026

    Hi ​@Arpi32771071wo63 & ​@Dafydd5FBD - quick update: this is the same issue a few others are reporting, and our team already has it logged and is investigating, so it's not anything on your end. No fix date yet, but I'll keep this thread posted. Can you confirm this is when you’re utilizing presentations specifically (not webpages? I have a different thread for that). 

    Rose

    Participant
    September 8, 2026

    Thanks Rose and this still occurs when previewing ‘webpages’ specifically . . . where can I find the ‘different thread’? Diolch yn fawr.

    Rose DV
    Community Manager
    Community Manager
    September 9, 2026

    Great question ​@Dafydd5FBD - here!

     

    Participant
    September 4, 2026

    Exact same issue as above here and seems a very recent glitch.  Also followed all the above steps but the issue seems across all browsers.  Thanks in advance for any help ;)

    Rose DV
    Community Manager
    Community Manager
    September 3, 2026

    Hi ​@Arpi32771071wo63,

    Thanks for flagging this - to help narrow down what's happening, a few questions:

    → Is it every image in the presentation, or only some? (e.g. Adobe Stock images vs. your own uploaded files)
    → Roughly when did it start?
    → Does it happen in a specific browser, or across all of them you've tried?
    → If you duplicate the project and open the copy, does the same thing happen there?

    That'll help us figure out whether it's tied to certain images, a recent change, or something in the project itself. I'll follow up once I know more.

    Rose

    Participant
    September 3, 2026

    I’m currently using Adobe Express Webpages and experiencing a similar issue.

    Present mode and Preview mode is not rendering static images and screenshots across multiple Adobe Express projects. Only the text in the webpage displays.

    The images and screenshots do appear while editing a webpage. The live published URLs render them perfectly.

    Tested in Chrome, Edge, and Brave Browsers.

    oliviaparker09
    Participating Frequently
    September 3, 2026

    Could you share a few more details about the issue, such as the error message or what happens when you try it? A screenshot would also help identify the problem and suggest the right solution.