PDF not downloading all elements

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Hello! when i download as an image it works fine, but when i download as a pdf the background color is missing and the image i uploaded is missing.

Untitled_(2).pdf

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Amitej S

Community Manager

Hi @default36654881mrx28d,

I'll be reaching out to you via community DM for some additional details we need to investigate this issue!

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Amitej S

Community Manager

Hi @default36654881mrx28d,

Thanks for sharing the files; this shouldn't be happening. I'll reach out to our team and see what suggestions they have!

Meanwhile you can try downloading the project as a JPEG and then convert in to PDF using the Adobe Express quick actions. Also, let us know if this happens with every project or its this specific one.

Best,

Amitej

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