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qdGraphics
Participant
March 21, 2025

PDF will not download

  • March 21, 2025
  • 1 reply
  • 102 views

I created an invoice and I want to download it as a PDF. It downloaded a few hours ago but now it won't download. I cleared my entire history, cache and cookies but it's still stuck on 90%. 

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 21, 2025

    Hey @qdGraphics, Welcome to our Adobe Express community! Thanks for posting here!

     

    Such issues generally arise if there's any asset or font used in the project whose license is revoked or the owner decides to no longer share it for usage. You can try changing the font you've used in the project and look for blank layers to remove. Blank layers would show up for assets (stock images, design assets like shapes, drawings, elements, etc) if they are no longer available for use.

     

    Our team is working on making finding such assets easy and streamlining the process.

     

    Can you check this and confirm if it works for you? We are here to help if the issue still persists.

     

    Thanks!

    Amitej

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