Participant

PDF will not generate

Forum|Forum|1 year ago
August 15, 2024
1 reply
125 views

I created a file today that I want to download as a PDF. It will get to 90% complete and then I get an error message. It seems to be with just this file. The file I created yesterday will download as a PDF. I have cleared my cache and cookies and I also made sure that my Chrome was on the most recent version. What else can I try to make it work?

Adobe Express Premium is being used on Chrome on a Windows 10 operating system.

PDF

Community Manager

Community Manager

Hi @whitney_7160,

Thank you for reporting issue and apologies for the inconvenience caused.

Can you share some more details around your project where the issue is faced? Additional information like:

https://adobe.ly/3WUttxX many images are added ?

https://adobe.ly/3ADKTHG you face issue only after adding your image or without adding your image as well ?

3.Can you share screenshot of first 2-3 pages of template used for reference ( Please remove any personal content from the screenshot)

You can also share the project URL with us via private message and grant us edit access to the project or its duplicate for us to investigate.

Thanks!