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February 25, 2026

Photo is not showing up on download.

  • February 25, 2026
  • 1 reply
  • 16 views

The image on the front of my brochure (the nature image) is not exporting with the full document. I’ve both changed the image created a duplicate of the document to see if it would export, but neither change fixed the issue.

 

    1 reply

    Amitej S
    Community Manager
    Community Manager
    February 26, 2026

    Hi ​@SmallerMahler, Welcome to our community!!

    This shouldn't be happening. Thanks for sharing all the steps you took to resolve this.

    Can you try exporting the project as a PNG or JPG to see if the image appears and the export is as required?

    If it works, you can then convert the exported PNG/JPG to PDF using Adobe Express’ quick action Convert to PDF, so your work isn't delayed.

    Until then, we’d need the project to investigate on our end. Let us know if that works for you, and we’ll share the process for sending the project to us. 

     

    Best!