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Nicolas38142910qes0
Participant
June 19, 2024

photo size

  • June 19, 2024
  • 1 reply
  • 102 views

I can no longer upload photos larger than 8000 pixels (web page creation). It used to work and I pay every month to use Adobe.
Has anyone experienced this problem?

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
July 2, 2024

Hi 

@Nicolas38142910qes0

,

 

We're sorry for the delay. Are you getting any error messages? If so, can you share the screen shot of the message? Try  using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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