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Participant
November 20, 2023

Photos loading

  • November 20, 2023
  • 1 reply
  • 131 views
I can't see the photos I put into the website photo grid. They often turn out blurry, and when I try to delete them, two others go either invisible or have a "Sorry, your photo hasn't loaded" (or something to that effect) message. The message may just show up without any trigger on occasion. Whenever you press the present or view buttons, the screen turns white. Also, it's impossible to get rid of the "split layout". There's no button, and after a while, it just turns gray.

1 reply

Winnie_M
Inspiring
February 16, 2024

Hi @default33739686qtvx02,

 

Sorry to hear about the issue and for not helping you sooner.

 

Can you share a screenshot of the photo grid? Did you try to republish the website? 

What browser, browser version and operating system are you using? Can you try with a different browser and/or device? We need as many details as possible to help you.

 

We're looking forward to hearing from you.

 

Thank you,

Winnie