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default33662094lsz6dk
Participant
November 16, 2023

Pixilated Video

  • November 16, 2023
  • 1 reply
  • 129 views
I add a crisp video, downloaded from Adobe Stock (same resolution size as presentation), and it compresses and becomes blurry. Please help!
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1 reply

Winnie_M
Winnie_M
Inspiring
February 12, 2024

Hi @default33662094lsz6dk,

 

Sorry to hear about that and for not answering you sooner.

 

I downloaded a video from Adobe Stock in mp4, which came out clear.

Can you share your video after downloading it? Can you specify the resolution size and the format? Please be precise about your device (PC or Mac), the browser and the OS version?

 

We're here to help and looking forward to hearing from you.


Thanks,

Winnie

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